Apple has announced a new service program to address a rear camera issue affecting a limited number of iPhone 14 Plus models. The company has identified that some units manufactured between April 10, 2023, and April 28, 2024, may experience an issue where the rear camera fails to display a preview.
Affected Users Can Get Free Repairs:
If you own an iPhone 14 Plus and have noticed that the camera preview is sometimes missing when taking photos, your device might be eligible for a free repair under this service program. To confirm, you can enter your iPhone’s serial number on Apple’s dedicated service program page. If your device is affected, you can take it to an Apple Store or an authorized service provider for repair.
Important Notes:
- Physical Damage: If your iPhone has any physical damage that could affect the camera repair, you will need to get that damage fixed first at your own expense.
- Country of Purchase: In some cases, Apple may limit repairs to the original country of purchase.
- Warranty: This service program does not extend the standard warranty of your iPhone 14 Plus.
- Refunds: If you have already paid for a similar repair, you can contact Apple for a refund, provided you have the original repair invoice.
Scope of the Program:
The service program is available worldwide and covers affected iPhone 14 Plus models for three years from the original date of purchase.
If you believe your iPhone 14 Plus might be affected by this issue, it’s recommended to check your device’s serial number on Apple’s website and seek repair if necessary.
