Adyen and Uber have expanded their long-standing commercial relationship, extending a payments partnership that has been in place since 2012. The renewed agreement broadens Adyen’s role in supporting Uber’s payment processing across additional markets, including the UAE, while also underpinning new use cases such as in-person Uber kiosks at travel and hospitality venues.
Uber operates in more than 70 countries, and managing payments at that scale requires local adaptability as well as global consistency. Under the expanded arrangement, Uber will continue to rely on Adyen’s platform to support local acquiring and a wider mix of regional payment methods. This includes expansion into markets such as Hong Kong and parts of the Caribbean, alongside deeper local acquiring coverage in countries including Japan, Mexico, Australia, and New Zealand. The partnership also supports payment options that reflect regional preferences, such as Pix in Brazil, Afterpay in Australia, and WeChat Pay for travelers booking rides through the WeChat mini app.
A key technical element of the expansion is Uber’s increased use of Adyen’s Checkout API, which allows the company to add and manage payment methods more efficiently across markets. For a global platform like Uber, this reduces friction when entering new geographies or adjusting to regulatory and consumer payment expectations, without rebuilding its payments infrastructure market by market.
Beyond app-based transactions, the partnership now extends into physical touchpoints. Uber has begun rolling out self-service kiosks powered by Adyen payment terminals, offering an alternative way to book rides without using a smartphone. The kiosks are designed primarily for travelers who may not have mobile data access or the Uber app installed. Users can enter a destination, select a ride type, and receive a printed receipt with trip details. The first deployment launched at LaGuardia Airport Terminal C, with additional installations planned for airports, hotels, ports, and other high-traffic locations.
From Uber’s perspective, the kiosk initiative represents an extension of its mobility services into more traditional, location-based environments. For Adyen, it demonstrates how its payments infrastructure can support both digital-first platforms and physical transaction points using the same underlying system.
Overall, the expanded partnership reflects a shared focus on scale and operational flexibility rather than headline innovation. By standardizing payments across apps, regions, and physical kiosks, both companies are aiming to support growth while minimizing complexity, particularly as Uber continues to diversify how and where customers access its services.
