du has become the first telecom provider in the UAE to enable direct emergency calling from 5G-enabled smartwatches, expanding both the utility and safety of wearable devices. The feature is now live for customers with compatible models, allowing users to contact emergency services directly from their wrist without needing to rely on a paired smartphone.
The move is part of du’s broader push to strengthen its 5G ecosystem and enhance personal safety through connected technology. By leveraging its nationwide 5G coverage, the company says it can ensure seamless connectivity, reduced latency, and reliable performance for wearables even in high-demand areas.
For smartwatch users, the new capability represents a practical shift: these devices are no longer just fitness trackers or notification hubs but can now function as standalone safety tools. Whether during outdoor activities, commutes, or medical emergencies, the ability to place a direct call to emergency services could prove critical.
Alongside emergency calling, du has optimized network compatibility for 5G wearables, promising smoother performance and stronger integration with its existing infrastructure. This rollout signals du’s continued investment in building a connected-device ecosystem that goes beyond smartphones, tapping into the growing demand for reliable IoT and wearable solutions.
By being the first to introduce emergency calling for smartwatches in the UAE, du is positioning itself not just as a telecom operator but as a player in personal safety tech—an increasingly competitive space as wearables become more capable and more deeply integrated into daily life.