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Reading: “Hello, Mark”: Apple’s foldable iPhone launch gets a personal twist
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“Hello, Mark”: Apple’s foldable iPhone launch gets a personal twist

JOSH L.
JOSH L.
3 hours ago

The first thing an iPhone Duo buyer sees could be their own name. Bloomberg’s Mark Gurman reports that Apple retail stores in the US will be able to personalise the foldable’s first-boot screen, so instead of the standard welcome, the phone greets its new owner directly, with something like “Hello, Mark.”

According to Gurman, the feature has clear limits. It only applies to the iPhone Duo, it only works for phones bought in Apple’s US stores, and the greeting can be set in English or Spanish. Apple hasn’t confirmed it, and it’s unclear whether online orders will get the same treatment or how the in-store setup will work.

It’s a small detail, but it ties into one of Apple’s longest-running branding habits. The word “hello” has been part of Apple’s identity since the original Macintosh, and it came back in a big way with the colourful iMac’s setup screens. Swapping a generic greeting for a buyer’s name is a natural next step, and it fits with Apple’s existing personalisation options like free engraving on AirPods, iPads and AirTags. The difference is that this one lives in software, needs staff to set it up, and only shows up once.

That last part matters. A name on the boot screen lasts a few seconds and disappears after setup. It’s about how the launch feels, not about how the phone performs, and it’s clearly meant to push buyers into physical stores during the launch window, where Apple controls the experience and staff can walk new owners through a very different kind of iPhone.

The device itself is the real story. The iPhone Duo opens into a 7.6-inch display and has a 5.4-inch cover screen when folded. Apple is pitching it as a phone for multitasking, gaming and watching content. Pre-orders open in the US on October 16, and the phone arrives on October 23, starting at $1,999 for 256GB. That puts it in the same price range as Samsung’s most ambitious folding devices, and well above anything else in Apple’s phone lineup.

At that price, a personalised greeting won’t sway anyone’s decision. The questions buyers actually care about are still unanswered: how the hinge and screen hold up after months of use, whether the crease is noticeable, and whether iOS makes good use of the larger display. Apple has said little about durability so far. Until independent reviews and long-term owners weigh in, the name on the screen is a nice touch on a phone whose real test begins after setup.

Since the feature is limited to US stores, buyers elsewhere will see the standard greeting, at least for now.

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